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(+30) 6970 604 506 eshop@electric-paros.com Naousa Paros, Greece

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  /  Terms of use

Terms of use

Electric Paros welcomes you to https://electric-paros.com. . Before using our website, please take a look at the terms and conditions of use below. Make sure that you have completely understood them and that you completely agree with them.

Terms

https://electric-paros.com has the right to change or edit these terms and conditions according to any needs that may occur. Nevertheless, it also has the obligation to clearly inform all the users about any change/edit that may take place.

Copyright Reservation Policy

https://electric-paros.com is the official web site of the company named Electric Paros. The content of its web pages (photos, graphics, texts, products, descriptions, logos, designs, and services) is literary property of this company and is reserved by all the corresponding provisions of the local Law and the international Agreements.

Any copying, reproduction, distribution, transfer, up/downloading, processing or sale of this content is forbidden except when written permission has been granted by Electric Paros.

In no case must the exposition of this content on https://electric-paros.com be considered an assignment of additional rights to the user.

 

User Obligations

All users of https://electric-paros.com without exception agree that they shall not use it for posting, sending, sharing or transmitting via e-mail and other ways of content that:

– contains threats, is illegal, offensive, disturbing, obscene and defamous

– violates the privacy of a third person

– expresses racial, national or other discrimination and promotes hatred

– may harm a nonadult in any way

– should not be transferred or transmitted in accordance with law

– violates any patent, trade secret, logo, copyright or owner rights of others

– contains viruses, pieces of code, programs or files that have been developed with the aim of causing harm and destroying any piece of hardware or software

– intends to the collection or storage of any user’s personal data.

Any form of such content accidentally or in purpose violates the current local legislation

 

Product descriptions

Our duty and primary care is that the information provided on the Electric Paros website regarding the quality, quantity, main characteristics and prices of the products are absolutely accurate. However, some products may appear on your device’s screen slightly different in size, color and texture than in reality.

 

Product prices

The prices listed next to each product include 24% VAT.

The prices refer to the quantities available, and https://electric-paros.com reserves the right to change the description and prices of its products without prior notice. However, after completing your order, you are required to ship the products you ordered with the features and prices posted on its website at the time of the order.

 

Products Delivery

Products are shipped through the Geniki Tahidromiki courier company and delivered safely to the address you specify both within Greece and abroad.

Electric Paros does not take any responsibility in the event of delay in delivery due to extreme weather, strikes and force majeure. In such cases, the above delivery times will be prolonged

In addition, there is the option of receiving your order in person from the company’s registered headquarters: Aghios Dimitrios, Naousa, Paros, Postal Code, 84401 (opening hours: 11:00-18:00).

For your better service, call us at 2284 052 242 to wait for you.

It is also suggested that you read the terms of use before proceeding to purchase from our online store. These include all the details of the purchase process and the delivery of the order.

After completing your order, you will receive an automated e-mail detailing your order details as well as the personal information you have entered. Once the order has begun, you will receive another e-mail, which will include the details of each order and the date it was sent.

Payment Methods

  • On delivery – With this method you can pay the courier courier immediately after delivering the products to your place.
  • By Bank Deposit – If you choose the bank deposit, contact us to block the products you ordered.

Also, please send us a copy of the Deposit Form by e-mail to eshop@electric-paros.com  immediately after the deposit.

 

Account holder Name: GOUZELI ILEKTRA (ΓΟΥΖΕΛΗ ΗΛΕΚΤΡΑ)

Bank: ALPHA BANK

Account number: 629-00-2002 002477

IBAN : GR53 0140 6290 6290 0200 2002 477

SWIFT : CRBAGRAAXXX

 

In the Bank’s Deposit Form you shall write your Name or order number. We reiterate that after the deposit you must send us a copy of this Form.

In cases where the deposit is not made within two (2) days from the date the order is placed, then the order is automatically canceled by the system. The cost of the bank commission is borne by the Customer.

  • With Credit Card – Using your credit card, we give you the ability to complete your order within seconds. Through the new dynamic platform of our page we provide free of charge credit card payment service.

 

Shipping costs

Greece

Standard Delivery via Geniki Taxydromik,i 1-3 working days : 5 euros
Free shipping for orders over 100 euros

Europian Union

DHL Express delivery, 1-3 working days: 20 euros
Free shipping for orders over 250 euros

Rest of Europe

DHL Express delivery, 1-3 working days: 20 euros
Free shipping in orders over 250 euros

Orders are processed and shipped Monday-Friday. No orders are processed or shipped on the weekends or national holidays.

If you wish to make an order and you can’t find your country or continent, please contact us at eshop@electric-paros.com for further information.

Electric is not responsible for any delays or costs caused by destination customs clearance processes. We do not assume any responsibility for lost packages.

 

Return policy

We of course,hope you are satisfied with your purchase, but if for any reason you are not, you have 7 working days from the date you received your order to return the product(s) to us. The returned items must be unworn, unwashed and unused in any way with all the original tags/labels attached. Returns that do not meet our policy will not be accepted and will be sent back to the original address.

Exchange you purchase

You have 7 days from the date you receive your order to follow the steps below:
1-Send an email to eshop@electric-paros.com with the product(s) you would like to exchange along with the order number. Our customer care team might enquire about the reason of the exchange in order to improve our service.
2- The team will check the availability of the requested item to exchange.
3- In case of exchange, you need to send the parcel back to: Electric, Naoussa Paros island, Greece, 84401. Make sure to provide the customer care team with the tracking number.
5- Any shipping or duty fees will be covered by you.
6- When the item is delivered back to Electric, the customer care team will inform you.
7- The team will check the product conditions. If the return meets all the criteria above, the new exchanged product will be shipped back to you.
8- Additional shipping fees might apply when sending back the exchanged new piece.

Refund

You have 14 days from the date you receive your order to follow the steps below:
1-Send an email to eshop@electric-paros.com with the product(s) you would like to a refund for, along with the order number. Our customer care team might enquire about the reason of the refund in order to improve our service.
2- Once the refund is approved, you need to send the parcel back to Electric, Naoussa Paros island, Greece,84401. Make sure to communicate the tracking number to the customer care team.
5- When the item is delivered back at Electric, the customer care team will inform you.
6- The team will check the product conditions and if the return meets all the criteria requested a product refund cost will be issued and will be refunded to you using the original payment method. Please allow 7 working days from the day we receive the product for the refund to be completed.

Faulty goods

Goods are classified as faulty if the order sent did not match the requested colour, size or model. To make a return, email us at eshop@electric-paros.com to request a return authorization. Please include the order number and item(s) you wish to return.
Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.
The customer is responsible for paying the shipping charges for any goods returned. We strongly advise using a courier who offers a tracking service.

IMPORTANT NOTICE : Jewelry and Some special Sales or Clearance offers are non refundable nor exchangable

 

Limitations of liability


In all the products on our https://electric-paros.com catalogs, there are clear indications of the availability of our warehouse. The transaction will be deemed completed only after a written electronic confirmation has been sent. In the event that an order can not be executed, https://electric-paros.com has the right to withdraw and not fulfill it, and the price, if it has already been recovered, is refunded by depositing into your Bank Account.

 

Links

The links on this site are not under the control of Electric Paros, so our company is not responsible for the contents, changes or information from them.

 

Update on Personal Data Processing

 

Electric Paros would like to inform that, for the purposes of its business activities, it processes the personal data of its customers. Such processing always takes place in accordance with the applicable national law and  the European Regulation 2016/679, which concerns the protection of individuals during the processing of their personal data and the free movement of such data (General Data Protection Act – General Data Protection Regulation, hereafter referred to as “GDPR”).

GDPR is the new European Union (EU) regulatory framework in the field of personal data. The purpose of the law is to enact the conditions for the processing of personal data to protect the rights and freedoms of natural persons, in particular the right to the protection of personal data.

Please also note that Electric Paros does not store sensitive personal data relating to users’ financial transactions with it (e.g., credit / debit card numbers and CVCs).

For any matter regarding the processing of personal data, please contact us at 2284 052 242 and eshop@electric-paros.com.

 

What categories of personal data are we processing?

We process the personal data you provide us, ie Name, Postal Address, Postcode. Code, Prefecture, City, Area, Country, Landline Telephone and Your Email Address, VAT Number, Tax Number, Occupation. We process data only when we have a legitimate reason to do so.

What are the legitimate reasons for processing your personal data?

Legal reasons for processing your personal information are:

(a) providing the services you ask from us and you wish to receive from us, such as the purchase of products and consequently the fulfillment of our contractual obligations in this context.

(b) compliance with a statutory obligation, such as regulatory compliance for tax purposes.

(c) your consent, under specific conditions set in the legal framework in order to receive updates on products, services, offers, etc. from Electric Paros or third party affiliates, which process personal data in accordance with the applicable time frame.

 

 

DECLARATION OF AGE

By providing your consent, you declare responsibly that you are over 16 years of age. If you are under 16, you can use our website only with the participation and approval of a parent or guardian.

 

HOW AND WHY DO WE USE YOUR PERSONAL DATA?

• Account Creation

Personal data is collected when you create an account on https://electric-paros.com, a site managed by Electric Paros. When you create an account, you may be asked for more information, but the minimum for the contract and execution of the contract will have the ‘‘required’’ field mark.

The following personal information is required to create an account: Full Name, Postal Address, Postcode. Code, Prefecture, City, Region, Country, Fixed Telephone, and Email Address. Then you have to set your own password. To complete your registration, you must, after reading the terms of use, tick the checkbox and agree to fill in the text to verify your registration.

Your registration is complete. Your username is now your email address and your password is your personal ID.

The user should not communicate the personal password to third parties, nor should he store them in electronic or printed form to prevent any unauthorized use. If the codes are disclosed to a third party, the user has the obligation to immediately inform Electric Paros.

In the event of data leakage, Electric Paros has no responsibility if it has not previously been informed of the illegal use of such data.

•Order Execution

Personal data is also collected when you place an order in our e-shop, https://electric-paros.com.  In order to complete your order and create an account, you may be asked for more details, but it will be the minimum for the conclusion and execution of the contract. These items are marked with a ‘‘required’’ field. The items in this account will be used to complete the order and you will need to fill in some additional details, such as payment method information, different shipping address (optional), invoice issuance (VAT ID, name), where necessary.

As part of the order completion, some of these data are transferred to affiliated companies. Therefore, they are transferred to transport companies for the transport and delivery of your goods. The carriers may contact you to ask for clarifications and to inform you about the delivery of your products. In addition, data is transmitted when payment is made to payment providers (banks and interbank systems, PayPal). We on our part use high security systems to prevent data leakage from malicious systems.

• Sending Information and Promotional Material / Corporate News

When you visit our website, you have the option to fill out a contact form by providing your e-mail address for registration in our Newsletter.

The data collected from our site may be used to contact you for promotional and promotional purposes to inform you about products and offers that may be of interest to you by email provided you have given your consent under these conditions which sets the legal framework.

• Personalized Promotion

Within the legitimate interest of Electric Paros to create buying interest in its products and services, we may process information published on the web in search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram, Youtube), in order to create personalized promotion and information of the potential customer by telephone and / or email for the above commercial purpose. A legal basis is the voluntary publication of your information on search engines and your subscription to social media services where it is taken as an explicit consent to publish information depending on the settings of the applications you manage.

The legal bases for the above treatment are both the fulfillment of our contractual obligations (GDPR Article 6 para 1b) and the legitimate interest of our company (GDPR Article 6 para. 1f).

• Statistics Export

It is possible that your personal data will be used in Google Analytics. Google Analytics aims to capture the web traffic of our site and to export useful statistics for our client list.

• Customer Satisfaction Survey – Reviews – Ratings

The data we collect from our site is used to participate in Customer Satisfaction Surveys, provided you have given your consent under the specific conditions set out in the legal framework. The Customer Satisfaction Survey is currently conducted through a score or critical or email message about one of our https://electric-paros.com products or services and an account is required.

If a review contains abusive content, offensive comments, personal information, negative ad, etc., https://electric-paros.com reserves the right to refuse to post. Users’ reviews and comments are personal opinions and opinions of the users themselves and do not necessarily express their views https://electric-paros.com,  which in no way can be held responsible for any of these views.

• Profiling

In order to provide you with the best possible experience, personal data collected from our site may be used to send personalized updates, provided you have given your consent, subject to the specific conditions set out in the legal framework. Personalization based on your needs and preferences (profiling) is based on the data we draw from your personal data, such as the occupation, the residence area, etc., or on the basis of the results of the Customer Satisfaction Survey and the purchases you make.

 

WITH WHOM DO WE SHARE YOUR DATA?

https://electric-paros.com shares the personal data provided by natural persons to third parties that provide automation services for the purpose of bulk mailing.

Additionally, as part of the completion of an order in our e-shop, some of these data are transferred to affiliated companies. Therefore, they are transported to transport companies for the transport and delivery of your goods. The carriers may contact you to ask for clarifications and to inform you about the delivery of your products.
Also, these data are accessible to support and marketing information systems of the e-shop where https://electric-paros.com ensures their protection under strict confidentiality conditions and continuous control of the appropriate and organizational measures taken by these companies.

Finally, the data is transferred when payment is made to payment providers. We on our part use high security systems to prevent data leakage from malicious systems.

DATA STORAGE PERIOD

The length of the data storage period is decided on the basis of the following specific criteria, as appropriate:

When processing is required as a requirement under provisions of the applicable legal framework, your personal data will be stored for as long as required by the relevant provisions.

When processing is done on a contractual basis, your personal data will be stored for as long as is necessary for the performance of the contract and for the foundation, exercise, and / or support of legal claims under the contract.

For marketing and marketing purposes, your personal data is retained until your consent is withdrawn. This can be done by you at any time. Withdrawal of consent does not affect the legality of consent-based processing in the period before its revocation.

To withdraw your consent, you can contact us at 2284 052 242 or eshop@electric-paros.com.

 

 

SECURITY OF PERSONAL DATA

Electric Paros applies appropriate technical and organizational measures to secure the processing of personal data and to prevent accidental loss or destruction and unauthorized and / or unauthorized access, use, modification or disclosure thereof. In any case, the way in which the internet operates and the fact that it is free to anyone can not guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or unfair purposes.

What are your rights with respect to your personal data?
Any natural person whose data is being processed by Electric Paros has the following rights:

Right of access:

You have the right to be aware and verify the legitimacy of the processing. So, you have the right to access the data and get additional information about how to process it.

Right of access:

You have the right to examine, correct, update or modify your personal data.

Right to delete:

You have the right to request thr deletion of your personal data when we process it on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, where there is a contract, the obligation to process personal data required by law, public interest), this right is subject to specific restrictions or does not exist as the case may be.

Right to limit processing:

You have the right to request a limitation on the processing of your personal data in the following cases: (a) when you contest the accuracy of your personal data and until it has been verified, (b) when you object to the deletion of personal data, c) when personal data are not needed for processing purposes, however they are indispensable for legal claims, and (d) when you object to the processing and until it is verified is that there are legitimate reasons that concern us and supersede why oppose the processing.

Right to oppose processing:

You have the right to object at any time to the processing of your personal data where, as described above, it is necessary for the purposes of legitimate interests we seek as processors, as well as for processing for direct marketing and consumer profile training.

Right to portability:

You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them with commonly used editing methods. You also have the right to ask us, if technically feasible, to pass the data directly to another processor. Your right to do so exists for the data you have provided to us and is processed by automated means based on your consent or performance of a relevant contract.

Right to withdraw consent:

Finally, Electric Paros informs you that where processing is based on your consent, you have the right to revoke it freely, without prejudice to the legitimacy of the processing based on your consent, before you recall it.

To use any of these rights, please contact us at 2284 052 242 or eshop@electric-paros.com.

 

 

COOKIES

The Electric Paros website uses cookies because without them it would not be possible to offer some of its basic services. The status of orders, multiple user choices, storing items in the basket or in the list, identifying and facilitating frequent users, and improving the content of the site are some of them.

Cookies do not cause harm to users’ computers or files stored on them, and are automatically deleted on each site.

Learn more about Cookies at www.cookiecentral.com.


COMPLAINT TO THE PERSONAL DATA PROTECTION AUTHORITY OF GREECE

You have the right to file a complaint with the Personal Data Protection Authority (www.dpa.gr): Telephone Center: +30 210 6475600, Fax: +30 210 6475628, Email: contact@dpa.gr.

 

Applicable law – Jurisdiction of Courts

https://electric-paros.com reserves the right to modify or renew its terms and conditions. All transactions you make through our site are governed by International and European Law, which regulates issues related to electronic commerce, as well as by the Consumer Protection Act (Law 2251/1994) which regulates issues related to electronic commerce distance sales. Exclusively competent Courts for any dispute arising out of the use of the site and the transactions that will take place through it are the Courts of the city of Thessaloniki.

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